ShadeleafScreening fabric catches wind. Secure every fixing point and remove or retract products before strong winds or storms. Never use any screen as a structural barrier, load-bearing element or climbing support.
No-drill does not mean permission-free. Renters must obtain approval from their landlord, property manager or owners’ association and check building appearance rules before installation.
Worldwide coverage
We ship to supported destinations worldwide from the country selector at checkout. Remote islands, sanctioned destinations, PO boxes and carrier-restricted territories may be unavailable. If a destination cannot be served, checkout will not accept it or we will cancel and refund the order.
Shipping cost
Standard worldwide shipping is free when the merchandise subtotal reaches $99 USD. Below that threshold, standard shipping is $12 USD. Oversize rolls or panel pairs do not receive hidden handling charges after checkout. Optional expedited service, if offered, is priced before payment.
Processing and transit
Orders ordinarily process in 1–3 business days. Estimated transit is 3–7 business days for many domestic routes and 7–18 business days for many cross-border routes. Remote areas, customs checks and peak seasons may take longer. Dispatch confirmation includes tracking where the carrier supports it.
Customs, duties and taxes
Cross-border orders may attract import duty, tax or carrier clearance charges collected from the recipient. These amounts are set by the destination, are not included unless checkout says otherwise, and may not be refundable by Shadeleaf.
Delivery and inspection
Provide a complete accessible address and a phone or email for carrier updates. Inspect the parcel promptly. Report loss, visible transit damage, missing components or an incorrect product to support with the order email, parcel label and photographs. Do not install a damaged wind-catching product.
Quarterly Studio shipments
Shade Studio quarterly physical items ship to the current membership address. Update that address before the seasonal dispatch cut-off shown in the member email. Items already dispatched cannot be redirected or returned unless faulty.
Questions about this policy can be sent to support@procladdscott.shop, called to +44 7799453447, or posted to PROCLADD (SCOTLAND) LIMITED, 8 Candymill Lane, Bothwell Bridge Business Park, Scotland, ML3 0FD, United Kingdom. See our contact page.